Financial Inclusion Thought Leader

We are a thought leader for technology-enabled financial inclusion, committed to achieving our mission by delivering accessible technology designed to serve the Base of the Pyramid, providing tools and best practices for responsible financial inclusion, and endorsing standards for openness and transparency.

Appropriate Design

We ensure the platform is designed appropriately to serve the BoP – every feature is driven directly by user need and the product is delivered affordably, accessibly, and sustainably so it can be used most effectively in a customer’s unique environment.

Mission-Driven

Originating from the Grameen Foundation, our mission is core to our initiative and we will not stray. We guide a worldwide community to extend our platform to support a full roadmap to financial inclusion with affordable financial services backed by in-depth client management delivered via mobile channels.

Best Practices

Technology alone is not enough and we must provide the training and tools to ensure best practices in offering digital financial services that are responsible and aligned with social performance management. Our partners are held to the highest standard in support of these objectives.

Advancing Industry Standards
We endorse and support industry-wide standards for collaboration, openness and transparency. Mifos X integrates with the Mix Markets standard XBRL reporting taxonomy, supports pricing disclosure recommended by MFTransparency, and data management for client protection.
Social Performance Management
Technology is an important tool to advance responsible financial inclusion and client protectionism. We work closely with leading financial inclusion supporters like the Smart Campaign, Grameen Foundation, and the Center for Financial Inclusion to ensure our software tracks social performance management like the PPI and the tools and transparency to put financial institutions on a path towards becoming Client Protection Certified.
Best Practices
Across the Mifos community, we collectively share the knowledge of our partners and our worldwide users. This is incorporated into the platform and published openly as documentation, toolkits, white papers, webinars, and training materials for best practice technology implementation, business processes, and SPM.
User-Driven Product Roadmap
We ensure the product roadmap is user-driven so that every new feature, service, or innovation is appropriately designed to maximize the value to the end client. All of our processes and agile product development methodologies are focused on listening and responding to user need. Innovation is driven from the bottom-up providing software that is easy to use, localizable to their region, flexible to support their services and workflows, and available on and offline and via mobile. Software must be accessible when and where it is needed the most – at the point where MFIs are directly serving the poor.

Local Support Where and When Users Need It
We not only build up the internal capacity of financial institutions serving the poor, we connect them with trusted local partners to support them, optimize their processes, and help them implement new innovation. We equip these partners, hold them to a high standard of excellence, and provide our customers the tools to directly connect with this local support and facilitate virtual and in-person meetings to further collaboration.
Flexibility to Support all Forms of Financial Inclusion
To respond to the ever-changing needs of clients with impactful services, financial institutions require the flexibility to support the pillars of financial inclusion. We provide the breadth and agility to offer any service on-demand, the in-depth client management to understand your client as they grow, the mobile connection into digital financial services, and the requisite business and accounting tools to manage financial inclusion effectively.
Freely Available and Accessible
Software can achieve its widest impact if it is freely and openly available to be downloaded, implemented, and maintained on an ongoing basis. We guide the community in making regular open source releases of the Mifos software freely downloadable, fully documented, and available in multiple formats that suit the rugged environments where our customers serve the poor. Whether an institutions is large or small, we support any deployment model and technology infrastructure that suits its budget, needs, and environmental constraints.