Customer Level,State and Flag

Represents a level in the Customer hierarchy. A set of Customer States can be defined for each Customer Level. Customers (clients and groups) and accounts (loan accounts and savings accounts) of an MFI, each have a defined state flow diagram. That is, from creation, each of these entities passes through various states or statuses. Flags are associated with some states to provide additional information on the states. In other words, flags provide predefined reasons or explanations for the states. In version 1.0, only Closed and Cancelled states have flags associated with them. Also, the flags associated with each one of these states are predefined by the system.

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